Help / Account & billing
Account & billing
Your details, team, billing, branding, integrations and security
Manage your business detailsUpdate the business name, number, trade, VAT number, website and address Scarlett uses. They live in Train Scarlett → Business; she answers with the business name, so keep it right.Add and manage your teamYour plan includes three user logins. Invite the office manager and your engineers, choose their access level and what they can open, and remove people to free a login.Manage billing, your plan and invoicesSee your plan, add or replace a card, pause or cancel, and find your invoices on Settings → Plan & billing. Scarlett AI is £99 a month exclusive of VAT, with a 14-day free trial.Forward calls to your teamLet Scarlett put a live caller through to a colleague — sales, the yard, whoever's on emergency callout. Add as many departments as you need, at no extra cost.Choose your notificationsDecide how you hear about each kind of event — every call, urgent calls, complaints, booking requests, bookings, callbacks and the daily summary — across in-app, email and SMS.Turn on two-factor sign-inAdd a second step to sign-in — a six-digit code from your phone — so a stolen password isn't enough to get into your account.Connect your calendar and accountingConnect Google so Scarlett books jobs straight into your diary and your emails go from your own Gmail, and Xero so your invoices and quotes land in your books. Outlook is coming soon.Add your logo and brandingPut your logo, colour, slogan and email signature on the quotes, invoices and emails your customers receive. Set it once.
Still stuck? Email hello@getscarlett.ai with your business name and, if it’s about a call, roughly when it came in.