Who this is for

Your website has been built and is waiting for your sign-off. This is how you look it over, review what's changed, and put it live. Nothing goes live until you say so.

Time: 10 minutes. You'll need: to be the account owner.

Before you start

• Understand the AI Website add-on — what the add-on is.

Steps

1. Look it over

Open Website in the menu. Your site is on the left, opening at Phone width — which is how most of your customers will see it. Switch to Desktop to see it on a computer. A Draft badge means what you're looking at isn't live yet; Live means it is.

2. Change anything you want first

Type what you'd like changed in the box on the right, the way you'd say it out loud — "make the headline mention emergency call-outs" — and press Send. Scarlett makes the change on the draft and says what she did. See Request changes to your live website.

3. Review the changes

Under the box it says Not live yet and how many changes there are. Press Review to see each one. If the whole layout changed, check the preview rather than the list.

4. Publish

Press Publish to live. You can only press it once you've opened the changes with Review. The page confirms the new version is live, and View live site opens it on your domain.

Only the account owner can publish. A manager can make changes, which wait as a draft for the owner.

Changed your mind after publishing? Put the previous version back restores the version before.

Verify it worked

After you publish, the page says the version is live, the badge reads Live, and it says Your site is up to date — what you see is what's live.

Troubleshooting

"Publish to live" is greyed out. Press Review and look at the changes first — "Have a look at the changes first." If you're not the owner, you'll see "Your changes are saved as a draft. Only the account owner can publish." instead.

There's nothing to preview yet. The page says Being built while we put your site together. You'll see it here as soon as there's something to look at.

I published but there's no "View live site". Going live can need your domain to point at the site first. We'll let you know the moment it's up.

What's next

• Request changes to your live website — once it's live.
• Manage every conversation in the Inbox — where enquiries from the site arrive.