Help / Calls
Calls
Diverting your number, testing it, and what she says
Point your calls at ScarlettSet your phone network to forward calls to your own Scarlett number, choose when calls divert, and dial the code — so Scarlett answers when you can't.Test your divert and read the resultUse Test my connection to prove calls reach Scarlett, and understand what each result means and what to do next.Get your own Scarlett lineEvery account gets its own UK Scarlett number when you sign up. Here's where to find it, what to do while it's being set up, and how to move an old divert onto it.What Scarlett says and does on a callThe greeting Scarlett opens with, how she handles urgent and emergency calls, what she says about recording, and the things she will never do.
Still stuck? Email hello@getscarlett.ai with your business name and, if it’s about a call, roughly when it came in.