Help / Calls
Calls
Diverting your number, testing it, and what she says
Point your calls at ScarlettSet your phone network to forward calls to your Scarlett line, choose when calls divert, and dial the code — so Scarlett answers when you can't.Test your divert and read the resultRun the Test divert check to prove calls reach Scarlett, and understand what each of the five possible results means and what to do next.Get your own Scarlett lineWhen your network strips the number a call was diverted from, a dedicated Scarlett line fixes it — so Scarlett always knows the call is yours.What Scarlett says and does on a callThe greeting Scarlett opens with, the recording notice she gives, how she handles urgent calls, and the things she will never do.
Still stuck? Email hello@getscarlett.ai with your business name and, if it’s about a call, roughly when it came in.